About Us

Welcome to Major CXM, where we believe that every interaction with a customer is an opportunity to create a meaningful connection. We are not just another faceless corporation; we are a team of passionate individuals who are dedicated to providing our clients with exceptional customer experiences.

Our story began when our founder, Bill, was working with car dealerships to increase sales. He noticed that customers were becoming increasingly dissatisfied with the service they were receiving and that there was a real need for a company that could provide a more personalized approach to customer service.

Bill decided to take matters into his own hands, and Major CXM was born. From the very beginning, our focus has been on building strong relationships with our clients and their customers. We understand that every business is unique, and we work closely with our clients to develop customized solutions that meet their specific needs.

At Major CXM, we believe that the key to providing exceptional customer experiences is to treat every customer interaction as an opportunity to build a relationship. We invest heavily in training our team members to be empathetic, proactive, and attentive to detail. We understand that every customer is different, and we take the time to listen to and understand their needs so that we can provide the best possible experience.

We are proud to have built a reputation for excellence in customer experience management. Our clients trust us to provide the highest quality service, and we work tirelessly to exceed their expectations. We are constantly innovating and adapting to meet the evolving needs of our clients and their customers.

We know that in today's competitive marketplace, customer experience is more important than ever. That's why we are committed to helping our clients create lasting relationships with their customers. We believe that every interaction matters, and that by putting our clients and their customers first, we can make a real difference in the world.

Thank you for considering Major CXM. We look forward to the opportunity to work with you and help you create unforgettable customer experiences.

Major Playbook to Email Marketing

The Major Playbook to Email Marketing will help you connect with your customers and turn your shoppers from prospective buyers into high-paying customers faster than ever before. By creating an effective email marketing plan you will generate more warm inbound leads as customers will self-identify then you will qualify them, and empower them to buy without discounting your services and products.

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