Does Major CXM replace a sales team?

No. The system handles repetitive response, qualification, routing, booking, and follow-up, then gives staff the conversation context and next action for human takeover.

Does Major CXM publish pricing?

No. Major CXM first runs a diagnostic to understand the customer journey, channels, lead volume, sales process, AI responsibilities, and desired delivery model before discussing scope and pricing.

Major CXM AI employee answering customer conversations, recovering leads, booking appointments, and handing opportunities to staff

AI Revenue Employee / Vancouver

Your AI Revenue Employee. Always answering. Always following up.

Q: What is AI Revenue Reactivation?

AI Revenue Reactivation uses an AI employee to reconnect with old leads and customers through the channels where those conversations happened, qualify renewed interest, book the next action, hand warm opportunities to staff, and remember the conversation for future follow-up.

Q: Which channels can Major CXM connect?

Major CXM can design workflows for phone, voicemail, SMS, MMS, email, WhatsApp, website forms and chat, Facebook, Instagram, TikTok, LinkedIn, YouTube, X, Google surfaces, and other supported business channels. Availability depends on each platform and connected account.

Major CXM installs an AI employee around your business. It answers, reactivates old leads, qualifies interest, books the next action, follows up across every supported channel, and hands the right opportunities to your team. The AI does the repetitive work so your people do not have to.

Your AI employee answers, recovers old leads, qualifies, books, follows up, and hands warm opportunities to your team across every supported channel.

Watch the system work Map my opportunity 604-337-4848

VOICEFACEBOOKINSTAGRAM TIKTOKLINKEDINWHATSAPP EMAILWEB

Free AI Opportunity Map

Find the customer conversations your business is missing.

In 2–3 minutes, see where leads stall, which AI employee would help first, and a transparent opportunity range based on your numbers.

No email or phone required. Your complete result appears on this page.

01 2–3 minutes 02 No account connection 03 Results appear immediately 04 Contact is optional

WHAT YOU RECEIVE

A practical map, not a mystery score.

The map shows where conversations are likely being lost, which work an AI employee should handle first, and the assumptions behind every scenario. It does not inspect private inboxes unless you later choose to connect an authorized account.

Map my opportunity

ILLUSTRATIVE EXAMPLE Example only — not a customer result

Likely gapAfter-hours callsIntent is reaching voicemail before qualification.

Install firstAI Front DeskAnswer, qualify, book, and hand off.

What you can inspectAssumptionsVolume, response, recovery, close rate, and value.

OPPORTUNITY MAP / LIVE

01BusinessContext
02CoverageChannels + staff
03Lead flowVolume + speed
04EconomicsValue + loss points
05Audit scopeSystems + goals
06Your mapGaps + first action

AI OPPORTUNITY MAP / COMPLETE

Your AI opportunity map

0/ 100

Estimated unattended conversations0per month

Modelled gross opportunity$0–$0per month, before costs

First AI role to installAI Front Deskpriority recommendation

Priority gaps

What the AI should handle

How this range was modelled

This is a scenario estimate, not a revenue guarantee. It excludes capacity, duplicate leads, margin, seasonality, eligibility, and unverified platform data.

KEEP YOUR MAP — NO CONTACT REQUIRED

Create a shareable map link or save this page as a PDF.

Your name, email, and phone are not included in the link. The link contains the diagnostic inputs and modelled result.

OPTIONAL EXPERT REVIEW

Want Major CXM to review the map with you?

Ask for a human review only if you want help validating the assumptions and deciding what an AI employee should handle first.

Book my review Or call 604-337-4848

Optional. Your map context is prepared with the request so Bill can review the same result. Submitting does not subscribe you to SMS marketing.

Interactive system map

Watch the AI employee run the revenue journey.

Choose a business and channel. The simulator shows the AI employee resuming the conversation, remembering context, qualifying intent, booking the next action, and bringing in a person only when needed.

Business

Lead channel

Facebook lead

“Still interested. Can someone give me a quote?”

Conversation found

AI employee

Resumes the original conversation and asks the next useful question.

AI engaged

AI memory + context

Remembers the person, the conversation, and what should happen next.

Context remembered

AI booking + handoff

Routes the qualified estimate request with a summary and next action.

Opportunity ready

Measured outcome

Estimate appointment requested and attributed to reactivation.

Follow-up scheduled

Illustrative workflow. Actual channels, automation, routing, and outcomes depend on each connected account and approved business process.

Your independent AI employee

One AI employee. Every customer channel. Revenue work handled.

Major CXM configures the AI around your offers, rules, voice, calendars, staff, and customer journey. It works across your connected channels while your business data stays isolated from every other client.

Your customer channels

Phone SMS Email Facebook Instagram TikTok LinkedIn WhatsApp Website

AI employee operating layer

AI EMPLOYEE ONLINE

Your AI remembers the person, the context, and the next action.

It continues the conversation, qualifies intent, books, follows up, and keeps the journey moving.

Work the AI handles

01RespondEvery supported channel
02RecoverOld conversations restarted
03BookNext action scheduled
04HandoffWarm context for staff

Each client system is isolated. Your customer data never enters Major CXM's prospect database, and another client's data never enters yours.

AI Revenue Reactivation

Your AI employee can recover conversations wherever they went cold.

A customer may have called, commented on Instagram, sent a Facebook message, started a credit application, replied to an email, used WhatsApp, or abandoned a form. The AI employee finds the context, restarts the conversation, and moves the opportunity forward across forms, chatbot, live chat, booking widgets, social conversations, messaging, email, and voice while preserving the original source.

MISSED CALL / 7:42 PM

“I need someone to look at a leaking water heater.”

The AI answers after hours, captures urgency and address, and offers the approved next action.

AI MEMORY / PERSISTENT

Identity: Returning customer matched
Context: Previous service history restored
Next action: Urgent callback or booking

01RespondOn the source channel
02QualifyIntent + fit captured
03ActBook or transfer

No dead ends

When a platform cannot automate, AI prepares the next best human action.

Channel availability and automation permission are tracked separately. Unsupported replies become researched tasks with context, not ignored leads.

Two launch tracks

The same AI employee. Trained around different buying journeys.

Turn missed calls and dormant estimates into booked work.

Missed call to immediate conversation
Web lead to qualification and estimate request
Unapproved estimate recovery
No-show and maintenance follow-up
Previous-customer reactivation
Review requests after completed work

An AI employee, not another chatbot

We install the AI around how your business actually works.

01 / JOURNEY MAP

Map the work before the AI touches a conversation.

Find every customer entry point, stalled handoff, unanswered moment, and rule for when a person should step in.

ChannelsStallsHandoffs

Greater Vancouver AI implementation

Built locally. Designed to become the answer when Vancouver asks how to use AI for revenue.

Major CXM combines crawlable local service pages, useful implementation articles, Google Business Profile publishing, first-party demonstrations, structured data, and consistent entity information. No generic AI news, fake proof, or location pages that say the same thing.

Frequently asked questions

What buyers and answer engines need to know.

What is AI Revenue Reactivation?

An AI employee reconnects with old leads and customers through the channels where those conversations happened, qualifies renewed interest, books the next action, hands warm opportunities to staff, and remembers the context for future follow-up.

Is omnichannel just SMS and email?

No. It can include voice, voicemail, SMS, MMS, email, WhatsApp, website forms and chat, Facebook, Instagram, TikTok, LinkedIn, YouTube, X, Google surfaces, and other supported business channels.

What happens when a social platform does not allow automation?

The system creates a researched human task with the contact, source, conversation, recommended reply, and next action. It does not pretend unsupported automation is active.

Does the AI replace the sales or service team?

No. It handles repetitive response, qualification, routing, booking, and follow-up. A person receives the summary and takes over at the right point.

How does Major CXM determine pricing?

A short diagnostic identifies the customer journey, channels, lead volume, AI responsibilities, handoffs, and delivery model. Scope and pricing are discussed after that assessment rather than advertised as a generic package.